FAQ
| Do I need to log in to purchase my order? |
| Yes, you have to log in to purchase your order.
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What do I do if there's a problem with my order? |
| It's okay to ask for help! We've got your back. You can contact us via email telekong.my@gmail.com or DM us on Instagram @telekong.my |
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What payment methods do you accept? |
| You can either pay by;
Bank Transfer *we will only process your order once the payment has been credited in to our bank account. Online banking (FPX) via Billplz Credit & Debit card via HitPay Atome (3 interest-free payments) *All our payment gateways capture payments in Malaysian Ringgit. *For international order payment via HitPay or please contact us directly via telekong.my@gmail.com or DM us at our Instagram @telekong.my |
Can I cancel my order? |
| Yes, you can cancel your order before we ship out your order. Please contact us directly via telekong.my@gmail.com
or DM us at our Instagram @telekong.my to check on your order first. |
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Do you restock items? |
| Our stocks are limited and we do not restock our items. |